Subscriptions on subscriptions.
A CRM. Job management. Forms. Telephony. Reporting. Then another fee for the feature you thought was included. You keep paying, but the work still isn’t joined up.
YOUR IDEAS, YOUR PLATFORM, YOUR WAY.
All those apps.Still on you.
Multiple subscriptions. Software that never quite fits. A maze of add-ons and connections.
And you’re still the one holding it together.
Get a system built around your business, with a turnkey development team, weekly support and dev-ops handled.
01 WEEKLY SUPPORT02 YOUR DEVELOPMENT TEAM03 DEV-OPS HANDLED04 GUIDED BY TRADES EXPERTISE
The software stack
became the problem.
You bought software to make life easier. Now your team works around its limitations, your data lives in different places, and every missing piece seems to need another subscription.
THE MONTHLY BILL
Almost right is still wrong.
Your pricing, your customers, your way of scheduling. An off-the-shelf system gets you so far. The rest becomes a spreadsheet, a workaround or another job for the office.
Your business. Their rules.
Once the team, history and processes are embedded, moving becomes a project of its own. You depend on the provider’s pricing, roadmap and decisions.
Want your systems to talk? Upgrade.
The connection you need is behind a higher plan, a restricted API or an extra access fee. Even getting your own tools to work together becomes a commercial negotiation.
AI arrives. So does another add-on.
The assistant sits inside one product, with another subscription attached. It can help with that tool, but the rest of your business is still somewhere else.
The glue needs managing too.
Zapier, Make, n8n and custom connections can help. But when they become the thing holding the business together, someone has to maintain the flows, fix the breaks and check the data.
And when something falls between the gaps?
It lands back on you.Software that fits.
People who stay.
UnifiedTrades is an ongoing software service for your trades business. You get the system, the team building it and the people keeping it running.
WEEKLY
Support that
keeps you moving.
A weekly conversation to review what’s working, work through issues and agree what comes next. Your feedback becomes a clear plan for the system.
REAL CONVERSATIONS. CLEAR NEXT STEPS.
TURNKEY
Your own
development team.
Requirements, design, development, testing and releases. A complete team behind your system, without having to recruit developers or manage a software project yourself.
FROM BUSINESS PROBLEM TO WORKING SOFTWARE.
TAKEN CARE OF
Dev-ops.
Off your desk.
Hosting setup, deployments, monitoring, backups, maintenance and technical incidents. The team building your system also takes care of its operation.
BUILT. DEPLOYED. LOOKED AFTER.
TRADE-LED
Guided by people
who know trades.
Customers, properties, assets, engineers, visits, materials, certificates and care plans. We understand the work behind the screens, so the conversations start in the right place.
THE JOB, THE OFFICE AND THE NUMBERS.
Development, support and technical operation form one ongoing service. Your scope, delivery priorities and infrastructure costs are agreed up front.
Your Ideas.
Your Platform.
Your Way.
Finance, field work, sales and AI. Build the capabilities your business needs into one connected platform.
Start with what matters most. Develop the rest with a team that understands where you want to go.
Showing all 12 capabilities.
01FINANCE
Accounting & revenue recognition
Invoicing, purchase ledgers, payments, credit notes and financial reporting. Staged billing, deferred income and revenue recognition shaped around your accountant’s policies.
02OPERATIONS
Telephony & AI voice assistants
Business numbers, call routing, browser calling, recordings and transcripts. AI voice assistants to answer, qualify and route enquiries, with clear handover to your team.
03OPERATIONS
Job management & mobile-first field service
Scheduling, dispatch and job history in the office and on site. Mobile-first visits, photos, voice notes, forms and signatures, with offline capture and sync where required.
04GROWTH
Pipelines, funnels & workflows
Capture the lead, track the opportunity and follow it through. Build funnels, quote follow-ups, reminders, approvals and event-driven workflows around your process.
05OPERATIONS
Engineer & vehicle management
Skills, availability, holidays, timesheets and team assignments. Vehicle records, checks, MOT and service schedules alongside the people doing the work.
06OPERATIONS
Parts, stock & ordering
Materials catalogues, supplier pricing, purchase orders and order tracking. Connect stock, van stock and job materials to purchasing, costs and margins.
07AI
Claude & OpenAI connections
Connect AI to the work through APIs, MCP, skills and plugins. Let approved assistants find records, prepare work and take actions through the permissions you set.
08FINANCE
Projects, costing & profitability
Multi-day projects, variations, labour and materials costs. Deposits, staged invoices and project-level reporting to see what the work earns, not just what it bills.
09GROWTH
Customer portals & communications
Quote acceptance, appointment information, documents and payment journeys. Keep email, SMS, WhatsApp and customer conversations attached to the right record.
10OPERATIONS
Assets, servicing & care plans
Property and equipment history, recurring jobs, service contracts and care plans. Connect renewals, service reminders and recurring billing to the customer relationship.
11OPERATIONS
Forms, documents & compliance records
Job sheets, certificates, inspections, checklists and approvals. Build conditional forms, capture signatures and keep the paperwork with the work.
12AI
Reporting & business intelligence
Dashboards and reports built around the decisions you make. Explore revenue, margins, conversion, workload and cashflow, with AI-assisted analysis where useful.
These are capabilities we can build and connect around your business. Your agreed scope sets out the modules, integrations and requirements included in your platform.
Enterprise grade.
Secure. Fast.
The ambition is enterprise-grade software with a practical working experience. Security, reliability and performance are part of the design, development and ongoing operation.
The right access.
A clear record.
Authentication, role-based permissions, audit history and data handling requirements agreed from the start. Access for people, integrations and AI is designed around what they need to do.
Built to run.
Looked after.
Controlled releases, monitoring, backups and recovery planning. Availability and support expectations are set out for your deployment, with the technical team responsible for its operation.
Fast where
your team feels it.
Responsive mobile screens, useful search and efficient business workflows. We test the journeys your team uses, with performance and capacity targets defined for the build.
We agree the security controls, hosting arrangements, capacity targets and service commitments for your deployment before the build.
05 / A SYSTEM YOU CAN BUILD YOUR BUSINESS ON
Your code.
Your data.
Your way forward.
The goal is a system that belongs in your business, with clear ownership and access from the start.
We build around your operation and give AI a useful role across it. Model usage and infrastructure costs stay transparent.
BUILT AROUND THE WORK.FROM THE PROPERTY TO THE OFFICE
The job.
The people.
The whole story.
- Before the visit
Customer, property, equipment and service history.
- On site
Engineer notes, photos, parts and completed forms.
- Back in the office
The work record, ready for review, billing and the next service.
Own your bespoke code and data.
Ownership, platform components and handover arrangements are clear in your agreement. Know what you own and how you can access it.
Access designed in.
Your team and agreed integrations can work with the system through the access and APIs your business needs. Connections are part of the design.
AI across the work.
Use AI to find records, prepare follow-ups and work with business information through agreed tools and permissions. Keep human approval where it matters.
The whole job.
One connected story.
Your customer, their property, the quote, the visits, the paperwork and the payment. Each step carries the context forward.
EXPLORE A CONNECTED JOBILLUSTRATIVE WORKFLOW · SHAPED TO EACH BUSINESS
ENQUIRY RECEIVEDStart with the customer.
Start with the customer.
Keep the whole story.
A website form, a phone call or a message. Bring the enquiry, contact and property together, so the office starts with the facts.
CustomerPropertyConversation
UT
Boiler replacementExample job · Residential property
Job statusNew enquiry
Next actionArrange a conversation
The enquiry lands in the right placeCustomer details linked. No retyping.
The scope is yours: quoting, scheduling, field records, forms, invoices, care plans, reporting and more. We agree what to build, what to connect and what to keep.
A clear first step.
A team for what follows.
Map the mess.
Show us the systems, the subscriptions and the workarounds. We look at where time goes and what the business actually needs.
Build around the work.
Agree the first scope. Our team designs, builds and tests it with you. We plan the migration around keeping your business running.
Work together, every week.
Use the system, get support and review what’s next. We keep developing it while the technical team handles its operation.
FAIR QUESTIONS.
Before
we talk.
Is this another SaaS subscription?
You pay for an ongoing development and support service around a system built for your business. That includes the team designing and developing it, weekly support and technical operation. The scope, ownership and costs are set out before you commit.
Do we need to replace every system?
No. Some tools will be worth keeping. Others may need connecting or replacing. Accounting and payment services can remain part of the setup. We agree a practical path rather than making your team change everything at once.
What does weekly support involve?
A regular point of contact to review the system, discuss issues and agree improvements. We turn the business conversation into clear requirements for the development team. You also have an agreed route for reporting issues between sessions.
What do you mean by dev-ops?
The technical work of running the system: hosting setup, releases, monitoring, backups and maintenance. The people building the software take care of its technical operation too. Infrastructure and third-party usage costs are agreed transparently.
Can our engineers use it on site?
We design the field experience around your team’s work. That can include visits, photos, forms, signatures and job history. Offline requirements are agreed explicitly and included in the scope and testing where needed.
Is AI included, or another paid extra?
AI capability is considered as part of your system design, with the access, permissions and human approvals the work needs. Model/API usage can have its own costs, which we explain. The access is designed into your system, and the usage costs are explained up front.
What happens if we leave?
Your agreement sets out ownership of your bespoke code and data, the platform components and the handover process. We make those arrangements clear before work starts, so you can assess your options with the facts.
How much will it cost?
We first need to understand your operation and the work involved. Then we set out the monthly service, agreed scope, infrastructure and third-party costs. Tell us what you’re using and where it falls short, and we can have a useful conversation.
ENOUGH WORKAROUNDS.
Let’s build
something that
actually fits.
Tell us what you’re running, what you’re paying for and what still lands on your desk.
We’ll talk through whether a bespoke system and an ongoing development team make sense for your business.
WEEKLY SUPPORTTURNKEY DEVELOPMENTDEV-OPSTRADES EXPERTISE